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Reading: 5 Steps to Take if You Experience Discrimination in the Workplace
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Business

5 Steps to Take if You Experience Discrimination in the Workplace

Patrick Humphrey
Last updated: 2025/10/16 at 9:40 AM
Patrick Humphrey
7 Min Read

Discrimination doesn’t have to be loud or obvious to be damaging. Sometimes, it’s a quiet exclusion, an opportunity denied, or a pattern of subtle comments that leave you questioning yourself.

In this article, we’ll walk through five essential steps you can take if you believe you’re being discriminated against at work — with practical, emotional and legal guidance at every stage. For specialist help, a workplace discrimination lawyer is there to support you.

Whether it’s about race, gender, disability, religion, sexuality, age or another protected characteristic, workplace discrimination is illegal in the UK. But knowing that and knowing what to do about it are two very different things.

1. Recognise What Counts as Discrimination

The first step is understanding your rights. Under the Equality Act 2010, you’re protected against discrimination in many forms — not just being treated unfairly, but also harassment, victimisation, or policies that put you at a disadvantage compared to others.

Types of workplace discrimination include:

  • Direct discrimination – being treated less favourably because of a protected characteristic
  • Indirect discrimination – when rules or policies disadvantage a particular group unfairly
  • Harassment – unwanted behaviour that creates a hostile environment
  • Victimisation – being treated unfairly for raising a concern or supporting someone who did

Citizens Advice has a clear breakdown of what counts and what doesn’t.

It’s not always obvious, and sometimes it happens over time — a pattern that slowly becomes impossible to ignore. Trust your instincts. If something doesn’t feel right, it’s worth looking closer.

2. Keep a Clear Record

Documentation is your friend. From the moment you start noticing unfair treatment, begin keeping a private log:

  • Dates and times
  • Who was involved
  • What was said or done
  • How it made you feel
  • Any witnesses or follow-up action

If you receive emails, messages, or performance reviews that support your experience, save them. 

Having a detailed timeline helps you make sense of what’s happening — and shows that you’re serious about taking action.

3. Speak Up Internally (If You Can)

Many people fear retaliation, which is understandable. But if you feel safe doing so, it can help to raise concerns informally first — often through a line manager or HR.

You could say:

“I’ve noticed a pattern and it’s been affecting me. I’d like to talk about it.”

  • Stay calm and factual
  • Avoid personal attacks
  • Focus on how it’s affecting your ability to do your job

Sometimes, discrimination isn’t malicious — it’s systemic or due to a lack of awareness. Raising it early can lead to resolution without escalation. Still, not every employer responds appropriately, and you’re under no obligation to stay quiet if your concerns are brushed aside. 

4. Raise a Formal Grievance

If informal steps don’t help (or aren’t safe), consider raising a formal grievance. Most workplaces have a grievance procedure, and you can ask HR or check your staff handbook to follow the right process.

Be clear in your letter:

  • What has happened
  • Why you believe it is discriminatory
  • What you would like to see happen next

The Acas website offers step-by-step guidance for submitting a grievance professionally.

This process creates a formal record and forces the employer to respond. It’s not always quick — and not always comfortable — but it’s a step toward accountability.

5. Seek Legal Advice and Know Your Options

If you’re still not getting answers, or you’re worried about being dismissed, sidelined or pushed out, it’s time to get expert help. A lawyer can help you understand:

  • Whether you have grounds for a legal claim
  • How strong your evidence is
  • What outcomes you can realistically expect
  • What deadlines apply (such as for submitting to an employment tribunal)

You may also be eligible for a settlement agreement — where the employer agrees to compensate you for leaving, or in exchange for not taking legal action. This isn’t hush money. It’s often a way to close the chapter on a painful experience with dignity and financial security.

Legal professionals don’t just fight your case — they also protect your wellbeing. Having someone on your side changes the dynamic completely.

Don’t Suffer in Silence

Discrimination often thrives in silence. If you’ve been made to feel like you’re overreacting, imagining things, or “being difficult”, please know: your feelings are valid.

  • You deserve respect at work
  • You have legal rights
  • You are not alone

You might want to reach out to:

  • A trusted colleague
  • Your union rep (if applicable)
  • An employment solicitor

Even just having one person listen and validate your concerns can be a powerful first step.

Looking After Yourself

Going through workplace discrimination is draining. It affects your confidence, health, and sometimes your entire outlook. Please make space to take care of yourself:

  • Prioritise rest and boundaries
  • Do things that reconnect you to your strengths
  • Seek therapy or support groups if needed

You didn’t cause this. And you’re allowed to protect your peace while fighting for what’s fair. 

A Path Forward

Taking action doesn’t always mean taking your employer to court. Sometimes, it’s about saying “this isn’t okay” and choosing to do something about it — whether that’s having a tough conversation, filing a grievance, or making a clean break.


Legal Disclaimer: This article is for information only and does not constitute legal advice. If you’re experiencing workplace discrimination, please seek advice from a qualified employment law professional.

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