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Business

How to Manage Synthetic Monitoring in New Relic

Paul Harry
Last updated: 2023/08/01 at 11:24 AM
Paul Harry
5 Min Read

Management of Synthetic Monitoring can be like playing Jenga: one wrong move can send everything tumbling. To optimize monitor configurations and achieve optimal performance, best practices should be employed in managing their configuration.

New Relic securely stores synthetic monitoring results for thirteen months and all data transmission is protected via HTTPS encryption. We’ll explain how to get synthetics monitoring to work in new relic in this article.

Monitor configuration

Once synthetic monitoring is enabled, you can start creating monitors that simulate specific transactions or workflows on your website. Choose from Synthetic Browser, Scripted Browser, or API Test options and set additional options such as monitoring frequency, locations to run it from, and alert conditions.

New Relic will automatically ping your site at the specified interval and record results and performance metrics, providing data available in its UI that can help quickly identify issues or trends.

Synthetic monitoring helps ensure your web application is performing as anticipated and free from downtime, providing more consistent customer experiences, lower maintenance costs, and increasing revenue. Ping results and associated metrics are saved for thirteen months in New Relic’s user interface and can also be exported for analysis with other tools – helping you take proactive steps against performance issues before they impact customers.

Alert policies

Synthetic Monitoring can be an invaluable way to identify performance problems, but it’s essential that alert policies be developed with a view toward minimizing false alarms. This may require setting threshold conditions or using data analysis techniques to examine notifications regarding specific issues.

Determine who will be accountable for managing synthetic monitoring incidents and establish their team accordingly. It is imperative to address issues quickly in order to minimize user frustration and increase SLA achievement rates.

Filters, baselines, and custom attributes can help reduce noise while improving efficiency when creating an alert policy. Furthermore, be sure to regularly review monitor configurations so they accurately represent your application needs – this will avoid confusion and ensure you receive only relevant alerts. Alerts can be sent directly to Slack, PagerDuty, or Jira depending on which best fits into your organization’s workflow; additionally, specify a window duration so New Relic prioritizes data efficiently and detects patterns quickly.

Custom attributes

NRQL allows for flexible analysis using custom attributes created in New Relic solutions. Attributes are key-value pairs that report back to New Relic for flexible analysis purposes.

Unlearn critical website errors with a step monitor that simulates specific workflows like logging into a site and adding items to a cart.

Check for elements on a page, or interact with them directly by class, ID, link text, name or XPath.

Choose locations to place monitors to expand your geographic coverage and to monitor internal websites. You also have the option of muzzling monitors instead of stopping them, with muted monitors not sending alerts while those equipped with secure credentials do not alter their values until tasks have been completed. Visit now to understand how to get synthetics monitoring to work in new relic.

Data analysis

Synthetic monitoring is a useful tool that enables dev and ops teams to quickly detect and resolve issues within digital systems. It identifies issues that might otherwise go undetected by users and gives real-time insight into the health, performance, and availability of applications, websites, and IT infrastructure.

To start synthetic monitoring, log into New Relic One and navigate to the Synthetics tab. Here you’ll find several monitor types such as Simple Browsers, Scripted Browsers, API Tests as well as customizable configuration options tailored specifically to your needs.

Once your synthetic monitor is set up, its results can be seen on its summary page. The results page displays load time data for all locations where that monitor operates; additionally, you can access alert policies by clicking its critical alert on its summary page and accessing alert policies for it. New Relic offers helpful troubleshooting documentation and community resources to assist with troubleshooting synthetic monitoring issues.

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