A leading UK mediation company that is making a lot of noise lately is Effective Dispute Solutions. With an impressive track record of twenty fours years of mediating experience, having mediated across every dispute sector, since 2002, we caught up with their Director Harvinder Singh Bhurji and discussed all things mediation. He claimed their mediation service was one in the space that truly delivers results. Resolving disputes quickly and effectively, tailored to the individual needs of their clients.
When asked what data was there to qualify such a statement? I was directed towards their testimonial page. With over one hundred genuine testimonials from solicitors, businesses, local authorities and individuals, which have been written on the clients company letter headed paper and signed.
“I let and our testimonials do all talking. As without mentioning any names there are too many businesses these days (mediation or not) simply buying Google reviews. We have genuine clients, deliver a quality service, hence why we have so much repeat business and are recommended onto others who need our mediation service said Bhurji.”
The Importance of Quality Mediation
Disputes will never go out of fashion. Conflict of some sort is inevitable when dealing with human beings. The majority of the disputes that are referred to us are as follows.
· Boundary disputes.
· Builder disputes.
· Contract disputes.
· Construction disputes.
· Defamtion, libel and slander.
· Landlord and tenant disputes.
· Professional negligence claims.
· Property and TOLATA claims.
· Wills and probate issues.
· Workplace disputes.
Such disputes arise between neighbours, consumer to business, business to business, amongst family members and indeed work colleagues. Boundary, probate and work disputes are particularly tricky as they are with people you have a close connections with, likely to see often, which just adds a further layer of complexity to any dispute.
Any dispute we deal with is quickly analysed for the following:
1. Do we have the experience to deal with this matter?
2. Can we quickly yet cost effectively provide the service required?
3. Can we meet the clients deadline, can we mediate on their choice of dates or not?
4. Can we accommodate the clients budget?
If any of the above cannot be achieved we are candid and inform the client why we are unable to act for them.
Quality Mediators
The reason we have such a high success rate is simple, we use experienced, insured, mediators who all come from a host of other professional backgrounds. We do not have any mediators with less than ten years experience on our nationwide panel. When we get a fresh enquiry it is matched up with the best mediator who would suit the clients dispute and personality, giving it every chance of being a successful conclusion.
For example if you had a contract dispute we would not instruct a workplace mediator, we would send you a contract expert. Which should be a given, but not every, all mediator services does this, when of course they should.
Conclusion
As soon as you realise you are in dispute, seek outside professional help, do not ignore it, hoping it will go away, it will not, and will just get worse. Be honest with the mediator you seek to appoint and use your best efforts to compromise and be realistic, so that you can avoid an expensive court or employment tribunal battle.
